September 07, 2020 2 min read
Hey everyone, Alex here.
I just wanted to post a quick update reminding you all of the important dates regarding the pledge manager.
As most of you know, we've recently unlocked the pledge manager to allow backers to add any last minute Wave 1 add-ons to their order.
We will be closing the pledge manager tomorrow, Tuesday September 8th at 10PM MST.
Please get anything else you need before this timeframe as this will be your last chance before Wave 1 delivery to do so.
All cards will be charged on Thursday September 10th.
Second attempts for failed cards will be run on Thursday September 17th.
Payments must be finalized by Thursday September 17th. If payments are not finalized on additional add-ons, your order will revert to its original status before this re-opening and you won't receive your additional add-ons.
You will still be able to freely edit your address up until October 1st, after this, we will be locking addresses and will will begin organizing our fulfillment strategy.
If you will be moving between October 2020 and February 2021, please don't worry.
We will be providing contact information for our fulfillment center in a later update for you to contact them directly and change your address!
Instructions on adding your add-ons and editing your address:
From your survey confirmation link, please click on "Edit Your Address" which will take you to the page where you can add "add-ons". The button on this page will say "Edit Add-Ons". Please note that you cannot update your existing add-ons but can only add additional items.
If you cannot find your survey link, try locating it using: https://middara-trilogy.backerkit.com and entering the email address you've used to pledge with on Kickstarter.
For anyone that missed anything included on Wave 2, we will be selling all of those add-ons later on in a similar way by unlocking the pledge manager. We don't have a confirmed date on when this will happen but we will keep you updated as we progress through development of those products.
That's it for today!
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