Refund policy

Refunds

If at any point before the shipping of your product you decide that you would like a
refund, we will be happy to take care of that for you. Once your product has shipped, we will no longer be able to process a refund.


Exceptions

If your product is shipped and for unknown reasons does not arrive to you, we
will process a refund at your request.


Replacements

Received damaged product and need a replacement?

North America : support@succubuspublishing.com

Europe / United Kingdom : customerservice@fulfillment-europe.com

Australia / Asia : support@aetherworks.freshdesk.com